UD Information Technologies (UDIT) is working to address the eduroam Wi-Fi connectivity issues that many people have experienced lately. You need to take action this week to stay connected to eduroam Wi-Fi.
How to stay connected: To stay connected to eduroam, do the following for ALL of your wireless, eduroam-connected devices:
- In the settings on your device, “forget” eduroam Wi-Fi or eduroam profile
- Re-enroll your device through the Get Started at UD Wi-Fi network
Review the reconnection steps for your specific device.
If you do not complete these steps, your device will lose access to eduroam at 6:30 AM on Monday, October 21st. To regain access, you will need to complete these steps.
We can help!
We realize people might need help. Throughout this process, UDIT will provide pop-up help centers across campus. Bring your eduroam-connected devices to one of the help centers and let our staff refresh your eduroam connection.
As always, you can get technical support by requesting help at our service portal, contacting (302) 831-6000, or emailing AskIT@udel.edu. You can also get-in person assistance at our Smith Hall computing site service desk in the lower level of Smith Hall (see location and hours).
Don’t wait … take the steps to stay connected today!