The University is implementing new storage and retention requirements to curtail costs associated with the use of Zoom. This applies to recordings in Zoom cloud storage. It does not apply to recordings in My Media in Canvas or UD Capture Space which is unlimited.

What’s changing?

UDIT is implementing a new 60 day retention schedule for Zoom cloud recording storage beginning on November 2, 2020.

Who does this change affect?

Zoom users who use or share Zoom cloud recording links. These links are usually obtained from the Zoom email that follows your meeting.

Zoom cloud recordings for most users have already been added to your My Media in Canvas and/or UD Capture space (learn more). Recordings that are stored outside of Zoom’s cloud storage will not be impacted by this change. (How do I tell where my recordings are hosted?)

What to expect starting November 2, 2020

  • Anything 60 days or older will be put in the Zoom cloud trash.
  • Recordings that have been in the Zoom cloud trash for longer than 30 days will be permanently deleted.

Actions you may need to take before November 2, 2020

  • Ensure the Zoom recordings that you want to keep are stored in My Media in Canvas or in UD Capture SpaceManually upload any that are missing.
  • Share the recording from your My Media in Canvas or UD Capture Space.
  • If you’ve shared a Zoom meeting using a Zoom Cloud link, you should transition to using a link from My Media in Canvas or UD Capture Space.

More information and FAQs.

If you have questions about these new retention guidelines, contact zoom-support@udel.edu.

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